Swiss-Garden Hotel & Residences, Genting Highlands

The location is good. Great views of the mountains from the room and rooftop. Breakfast was good. Nice to explore the area when the weather is good.

Good hotel, but heater for masterbedroom not working. Technician arrive sooner after we report at receptionist and after technician checked, the heater issue with power trip that need to replace some part and we had been advise to change another room but we decided to stay as tomorrow checkout. Good receptionist name Sofiyatul and the technician guy. Thank you both of you to attend our need. Evening reception name Amirul, when we came to front desk no greeting and no eye contact after we ask where is the nearest convenient shop. Seems too busy with his thing. Finally, found the mart outside the entrance next building. Internet wifi connections at top notch. Maintain and good. TV channel as describe very clear view. Breakfast ok. Swimming pool we cannot go due to heavy rain. Recommended to those wanted to stay at Genting.

the apartment is clean like brand new. kitchen is nice but lack utensil, luckily we brought our own. Free WiFi is usable but not fast enough. TV have some local channels and surprisingly clearn & sharp Vision Four channels.

1. Great facilities especially roof top swimming pool located at 41 floor 2. High speed internet 3. Clean, comfortable and spacious rooms 4. Location is near neighbouring restaurants with abundant food options

Property is strategically located on the way to Genting highlands and has quite a few eateries, grocery stores, mamak shops and a pub that opens till late at night which is nice. Balcony boasts a splendid mountain view but the bar at the balcony is not the cleanest (not a deal breaker tho). We just made a make shift balcony seating area with kitchen chairs and voila, we have a mini balcony overlooking the mountains. Bed was a tad small - my only complain here (but still, ok to overlook for us as it’s not a major deal breaker). Me and my partner are ~1.75m so the large bed doesn’t seem very fitting of description. It also has THE MOST (I repeat, not one of, but THE MOST) seamless carpark validation experience I’ve had - my partner agreed with me on this as well. There was no need to head to lobby to get it validated or go through any machines. We just had to show our room card to the guards and we’d be on our way out! This is the icing on the cake for Swiss Garden. Would definitely rebook If I’m revisiting.